Requests are processed within 3 working days. It’s subject to availability and receipt of payment. Delivery will be confirmed via email notification. Make sure your email is registered with us.
We make use of reputable couriers making deliveries throughout South Africa. Any courier costs will be quoted in the shopping cart once you start the checkout process.
Also take note that because this is a multi-vendor platform, there will be single courier cost per group of products from a single vendor. If you order products from multiple vendors, there will be a courier cost applicable per vendor.
The provision of goods and services by Transoranje School NPC is subject to availability. In cases of unavailability, the system will display an out of stock notice. Cancellation of orders by the client will attract a 10% administration fee. If the products were already collected from the vendor, the courier costs will not be refunded.
If you receive products that are not up to standard, you can return the products to the vendor for an exchange or for store credit to be used for future purchases. Also note that the return shipping costs will be for your own account.
Transoranje School NPC shall take all reasonable steps to protect the personal information of our users. We understand "personal information" as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569
Card transactions will be acquired for Transoranje School NPC via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on this website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details will be stored by Transoranje School NPC separately from card details which are entered by the client on DPO PayGate’s secure site. Refer to www.paygate.co.za for more information on PayGate’s security.
Only South African Rand (ZAR) are accepted as payment at this time.